[TEMP CHECK] Revisiting the Operator Marketplace and Fee Models
Introduction
The SSV Network was created with the concept of an open marketplace where validators and operators could come together to do business. Operators would provide hardware and services to operate validators, and the validators would select a cluster of operators that met their needs for diversity, performance, and price.
To help ensure that the marketplace always has a selection of top-quality operators, the Verified Operator Committee (VOC) monitors the operators in the marketplace to identify any trends or concerns that are growing. Lately the VOC has noted that there is a general slowdown in public operator activity, and a growing disparity between large private operators and smaller public ones.
In the interest of restoring and maintaining balance in the operator market, the VOC has begun to formulate some theories and suggestions that may help improve the dynamism of the public operator market.
This document outlines the key issues that we identified, and then provides some potential proposed solutions that could help alleviate some of the trouble. We want this to start a discussion of the options, and gauge community consensus about the problems and solutions to help guide our next course of action.
Problem Statement
The SSV public operator market is in need of improvement.
- From the perspective of stakers / validator owners, there have been very few validators flowing to public operators recently. This is due to:
- A difficult interface for forming clusters, choosing/replacing operators, managing keys, and monitoring operator status/performance.
- The risks and costs of using unknown operators.
- The risk of using public operators with nothing at stake.
- From the perspective of SSV node operators, running an SSV operator is an unstable business:
- The revenue generated from operation is constantly changing and often unprofitable.
- There is a lack of demand from new validators, which is driving operator fees down.
- If operators cannot generate a profit, they will leave the network which reduces its capacity and potentially forces stakers to reassign their validators to new operator clusters.
Root Causes: Staker / Validator Perspective
Managing SSV Keys is a Challenge for Stakers
Launching a DVT validator using public operators is a daunting technical challenge. Stakers must generate, split, and install keys while working with multiple command-line tools, YAML files, and JSON files with few guard rails. It is a process that must be carefully orchestrated by experienced stakers.
If an operator performs poorly or stops performing altogether, staker’s must move quickly to replace the failing operator through yet another set of delicate key management manipulations.
For non-technical stakers, the process is effectively gated. There is no “one-click” path to staking with SSV public operators.
Cluster UX Discourages Institutional/Consumer Stakers
The user experience for creating clusters does not encourage broad adoption across a decentralized set of operators. The process of searching for and selecting public operators for a cluster feels more like sifting through a raw database, not shopping for a turnkey service. Operators are presented in simple lists with few options to sort and filter operators by valuable criteria. Performance data is limited, broken, and potentially misleading as to the impact it will have on final validator performance. Stakers cannot easily compare operators, view fee history, or estimate cluster performance. Many processes require manual steps and interventions.
For many stakers, the path of least resistance might be to run their own validators or use a custodial staking product. In effect, the UI nudges validators toward minimal-friction options, which today are almost exclusively private or protocol-owned operators, undercutting the set of public decentralized operators.
On one end of a staking spectrum are the highly technical stakers, who may have less need of decentralized products or custodial staking solutions. They don’t need public operators. On the other end of the spectrum are the stakers with minimal technical skills or understanding, who need their hands held or want to “set it and forget it”. They don’t need public operators. In the middle are the public operators. Any stakers with enough stake to provide significant support to the public operator community will likely fall at the ends of the spectrum. For the public operators, better tools are necessary to smooth the rough edges of the market.
Operators Have Nothing at Stake
Public operators post zero collateral and can disappear overnight. Because stakers have no direct line of recourse, they must either monitor continuously (expensive) or avoid public operators altogether. In practice, large holders choose accountability (SLA, insurance, legal entities) over decentralisation. Smaller stakers are more likely to use full custodial solutions. In both cases, stakers have better (though not perfect) assurances that operators will be around for a long time.
SSV Staking fees are unstable due to volatility of the SSV token price, making it hard to predict costs
Validators/stakers using public (fee-based) operators face inefficiencies in funding their clusters. Unless the validator has a hedging mechanism or a large bank of SSV tokens, they must purchase operational runway in SSV tokens at the time their cluster is funded. While this initial funding can be rational (e.g., based on the price of SSV today, how much does the validator want to spend on operations for a set period of time), a change in the SSV token price leads to constant changes in the cost of operations in ETH terms. If the SSV token price doubles, for example, then the cost of operations to the validator has also doubled, notwithstanding that the same service is being provided and the value of the service has not changed in ETH (or fiat) terms. Similarly, if the SSV token price halves, then the cost of operations to the validator is halved, again notwithstanding that the actual value of the service is unchanged. This leads to a sub-optimal experience for validators, who must constantly take on token price risk in order to fund operations that have a relatively static value.
Incentivized Mainnet does not encourage the use of public operators
The Incentivized Mainnet has been incredibly successful at attracting staked assets to the SSV network, and has resulted in one of the highest TVLs for any Eth staking protocol. As an incentive it worked very well because it compensated validators for the time, effort, and risk of moving their operation to a new validation protocol, while simultaneously offering compensation that would offset any new costs they might incur – notably the SSV Network fee and the Operator Fees (if any) for the four operators that managed the cluster.
As the number of Incentivized validators has grown, we have seen an overwhelming trend where new validators almost exclusively use clusters of private operators that have a fee of zero SSV. These operators are run by the same entities that are migrating their validators into the SSV network. There is nothing inherently wrong with that practice – it allows the entities to be confident in the security and uptime of their self-managed operators, while allowing them to keep all of the incentives other than the SSV network fee.
Unfortunately, this has meant that very little of the Incentivized Mainnet rewards have flowed through to any of the public operators in the SSV Network, so that a significant portion of the ecosystem does not benefit from the Incentivized Mainnet program in any way. It is an unintended consequence of this that we have a large number of qualified and performant public operators that are ready, willing and able to accept validators, but are unable to cover their operational costs. There is a risk that if this situation goes on too long, that we may find the set of available public operators declining and withering.
If we posit that one of the primary goals of the Incentivized Mainnet program is to help grow the SSV Network in a balanced and sustainable manner, then it makes sense to periodically revisit the Incentivized Mainnet program, evaluate the areas in which it is succeeding and those where it is not, and decide if it is appropriate and beneficial to nudge the program’s trajectory towards more desirable results. This is particularly true given the large monthly expense associated with the IM program – we want to maximize the return the DAO receives from its investment.
It should be possible to make some minor adjustments to the design of the IM program that could help achieve a more balanced distribution between private and public operators.
Root Causes: Operator Perspective
Operator revenue is unstable due to volatility of the SSV token price, making it hard to predict revenue
Like validators, operators also face intrinsic economic inefficiencies in SSV operations. While the cost in real/fiat terms of the services SSV operators provide are relatively stable (e.g. hardware costs, data center costs, electricity), the revenue generated from these operations is denominated in SSV token and as a result is unstable and unpredictable. For example, an operator with 100 validators may know that the cost to operate is $300/month, but profitability on a monthly, or even daily, basis cannot be predicted. Setting an operator fee at 1 SSV/year when the SSV token is trading at $40 would result in an expected monthly revenue of approximately $3.33 per validator, resulting in a monthly profit of approximately $333. But a decrease in token value to $10 would bring monthly revenue down to $0.83 per validator, resulting in a $216 loss per month. Absent an ability to predict SSV token price, Operators are left to make unfounded predictions on future token price when setting their service prices.
Operators cannot adjust fees quickly enough to account for SSV price swings
In the current fee model, operators can reduce their fees instantly but face restrictions when increasing them: any fee hike is capped at 10% and requires a 14-day waiting period. While this mechanism protects validators from sudden or malicious fee increases, it leaves operators unable to respond quickly to market volatility, particularly during sharp drops in the SSV token price.
Since SSV’s all-time high of ~$65 in March 2024, its value has fallen to ~$8 (as of July 3, 2025), causing a major disconnect between operator revenue and staking economics. For example, a 0.5 SSV annual fee, once worth $32.50, is now only $4. In a typical 4-operator cluster, that means a validator pays just $16 annually while earning ~$2,600 in rewards (assuming a $2550 ETH price, 32 ETH per validator, and 3.1% APY) - an effective operator fee of ~0.6% (or 0.15% per operator in a 4-operator cluster). Due to the delayed fee adjustment mechanism, operators cannot restore sustainable pricing in a timely manner, leaving public operators undercompensated and financially strained.
Fees are in a race to the bottom as operators try to attract validators
Due to the limited usage of public operators in the SSV Network - driven by the demand-side issues outlined earlier - operator fees have entered a downward spiral. Launch operators originally charged around 1.5 SSV per validator when the token traded near $50, but fees quickly dropped below 1 SSV, then 0.5 SSV, and now even lower. This decline has been compounded by the falling SSV token price, further eroding operator revenue. With few validators choosing public clusters, operators compete aggressively on price to attract stake, unintentionally contributing to the erosion of the very market they rely on.
Without intervention, the public operator market risks collapsing. In its current form, the free market dynamic incentivizes unsustainably low pricing, pushing operators to the brink. If fee erosion continues unchecked, many public operators will be forced to shut down, leaving the network dominated by large staking providers and protocols, who typically run their validators in private clusters. This would be a significant step away from the DAO’s mission to “Democratize access to secure, efficient, and reusable DVT infrastructure.”
Potential Solutions to Consider
The VOC members have brainstormed and drafted a number of recommendations for possible program changes that may help remedy some of the issues. We hope that this list will serve as the basis for a discussion about solutions – as such it is not designed to be a comprehensive or exhaustive list.
Make Changes to the Fee Structure
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Fees as a percentage of staking rewards for public operators
- Option 1: 4% fee split among all operators in the cluster
- Option 2: Each operator sets their own % fee
- Pros: Reliable income for operators. Establishes an expectation of a “reasonable” rate. Remains among the lowest fee structures in the space.
- Cons: May reduce the number of validators entering the network due to increased fees. Significant development work. A standard fixed fee would be a significant step away from a free market of operators.
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Minimum/floor operator fee for public operators
- Floor could be in SSV, ETH, USDC, or could be a % of staking rewards
- Pros: Guarantees minimum level of income for operators. Eliminates race to zero.
- Cons: Reduces market competition. Increases costs to validators. Requires contract modifications. Introduces race to the floor.
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Fees that float like the SSV network fee
- Fees could be a percentage of staking revenue ETH, or a fixed annual price.
- Fix price to another currency (USDC, ETH) and periodically adjust the SSV fee to match the original peg.
- Pros: Stabilizes revenue even if the SSV price swings. Stabilizes cost to validators as SSV price swings.
- Cons: Makes runway management more difficult for stakers.
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Set fees in USD or ETH
- Option 1: Customer pays in ETH or USDC. Payment is seamlessly swapped for SSV at market prices, then used to pay the fees.
- Option 2: Eliminate SSV token as the primary mode of payment, and allow payment in other tokens (ETH, USDC)
- Pros: Greatly simplifies the payment process.
- Cons: Hard to implement in practice. Anyone who is holding SSV remains subject to price volatility risk. If SSV token is not used for paying network fees, then it raises legal compliance issues since it no longer has utility.
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No limit on operator fee changes
- This would be required if any zero-fee operators wanted to go public, since they currently cannot raise their fee at all.
- Pros: Operators can change prices quickly to compensate for SSV token price changes. Allows zero-fee operators to increase their price, which they currently cannot do. Creates a more efficient market for operator prices.
- Cons: Allows operators to overcharge their customers. Allows operators to accidentally or intentionally liquidate validators using their operator. Makes it critical to have an effective way to alert stakers to the price changes. Could force stakers to spend more time re-forming clusters and re-sharing keys if price increases are too large. Will work better if there are easier tools for cluster formation.
Develop Improved Tools for Key and Cluster Management
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Improve the UX for Key Management
- Develop educational materials promoting common sense practices toward cluster formation. As only one example, set reasonable standards regarding levels of operator performance required to maintain high validator performance with the goal of discouraging the use of only the highest performing operators.
- Build new tools for cluster selection:
- More filters on operator selection tool, such as:
- Fees
- Clients (with warnings about similar clients across operators)
- Operator performance, including over longer time horizons
- Average validator performance for operators
- Region (with warnings about geographically distant operators)
- Longevity of operator
- Number of active validators
- Mock cluster formation. Create a cluster and see stats regarding potential cluster/operator performance. Compare to other proposed or even active clusters.
- More filters on operator selection tool, such as:
- Build a tool that can accept at least 32 ETH, and manage the entire process of DKG key generation, beacon chain deposit, and cluster formation.
- Smart contracts to automatically rotate operators for clusters.
- Operators could be selected based on a heuristic to optimize for public operators with acceptable performance and possibly commitment bonding.
- Pros: Allows people of all skill levels to use SSV. Allows more informed selection of operators, resulting in higher-quality clusters. Lowers the initial bar to getting involved with SSV, increasing the likelihood of adoption by new users.
- Cons: Requires appropriate safeguards to prevent unskilled users from making critical errors. Requires development investment by the DAO.
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Improve the UX for Cluster Formation
- SSV-led continuous improvement of key management processes with a goal of eliminating complex interactions, CLI tools, etc.
- SSV-provided automated tools for cluster monitoring, operator rotation, etc. with a goal of reducing the management load of stakers. Could involve a full suite of tools or contracts that automatically keep cluster operating with vetted, active operators.
- Might eliminate some tricky key management tasks.
- Reduces workload for stakers to monitor and manage their clusters.
- Reduces risk of validator/cluster failures.
- An SSV Labs SDK exists that can handle many parts of this requirement, and can be leveraged to build a tool like this.
- Pros: Makes it easier to create a new cluster if an operator goes offline or is underperforming. Helps make the market for operator services more liquid, by preventing a user from being locked-in to an existing operator cluster. Could help eliminate the need for the user to generate clusters offline.
- Cons: Could drive down the fees for operator services, if users only seek the lowest-cost option at all times. Requires the DAO to invest in new tooling. Costs gas fees each time a new cluster is registered on-chain.
Enhance Confidence in Public Operator Service Levels and Performance
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Create an Operator Bond Program
- Create an optional bonding system to provide some guarantees to stakers that their operator will not disappear. Optional allows existing operators to continue as-is, but can show stakers that particular operators are serious and committed to their validators.
- Would need methods to slash bond when a bonded operator fails to perform to a set of criteria.
- Would require determining a bond amount sufficient to provide assurances that operators will not disappear, without limiting the ability of operators to grow their validator base. Ideally the bond would not be based on the numbers of validators, but would be significant enough to show serious operator commitment.
- Pros: Prevents operators from shutting down without notice. Reassures stakers that their operators will be around for the future.
- Cons: Depending on the size of the bond, could make it harder for small operators to enter the network.
- Create an optional bonding system to provide some guarantees to stakers that their operator will not disappear. Optional allows existing operators to continue as-is, but can show stakers that particular operators are serious and committed to their validators.
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Build notification tools to automatically alert Stakers if their Operator underperforms or goes offline, so they can form a new cluster if necessary.
- MonitorSSV has tools that can help support this, but a final solution must be more tightly integrated with other potential staking tools presented here. Requiring stakers to set up and manage multiple disparate tools becomes another UX problem.
- Pros: Better tools help keep stakers informed of the performance and status of their cluster.
- Cons: None
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Build two-way communication tools for operators/stakers.
- This could be used by operators to inform them of operational changes that stakers may need to prepare for, or for stakers to see public operators not simply as faceless daemons but as actual service providers who care.
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Add a Pledge to the VO program, stating that Verified Operators agree to give 60-Days advance notice prior to shutting down a Verified Operator.
- Pros: Stakers see a public statement from operators indicating their commitment.
- Cons: Stakers still have nothing at stake and can shut down at any time.
Make Changes to the Incentive Programs
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Allocate a pool of SSV to be used for an Incentivized Public Operator program.
- This could be designed to pay a small monthly fee to each public operator that meets certain benchmarks for performance and number of validators.
- Example: each public operator with 97% monthly performance and at least 1 validator could be allocated 1 SSV per month.
- Pros: This option has the advantage of simplicity, in that it does not require changes to the current Incentivized Mainnet program.
- Cons: It represents a new cost to the DAO, and the total cost would need to be considered carefully. If the incentive is too small, it may not provide a meaningful benefit to operators.
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Adjust the parameters of the current Incentivized Mainnet program to encourage the use of public operators.
- One way to structure this would be to say that a portion of the monthly incentive is paid out only if the validator is running on a public operator.
- This could be a new incentive on top of the current program, or it could be a reallocation of some of the current incentive rewards.
- Example: Using the current 7.5% incentive, all validators might receive 5%, and validators using public operators would receive an additional 2.5% for a total of 7.5%.
- Pros: A change of this type could help achieve three worthwhile goals:
- It might help steer some validators to use existing public operators, helping those operators benefit indirectly from the IM program and become more financially stable.
- It might result in the conversion of some currently private operators to become public operators, where they would set a market-rate fee instead of a zero fee. This would help the invisible hand of the market more accurately set a market-clearing price for Operator services. It would also increase the number of public operators available to the network, and thereby increase operator diversity.
- It could represent a cost savings to the DAO, in that any validators that were not managed by public operators would forfeit a portion of the fees currently allocated under the IM program as it stands. This would help extend the life of the IM program at no additional cost to the DAO.
- Cons: Any time you alter an existing program you run the risk of annoying the existing participants.
- Large SSV partners, who currently have a sizable number of validators and private operators on the network, would have to modify their setup or else lose some incentive income that they were expecting to receive.
- Allocating new funds to the IM program would be less disruptive to the current participants, but would be a new cost for the DAO.
In Closing
As stated at the beginning, this document outlines the key issues that the VOC identified, and then provides some potential proposed solutions that could help alleviate some of the trouble. We want this to start a discussion of the options, and gauge community consensus about the problems and solutions to help guide our next course of action.
We welcome your input, thoughts, feedback, and ideas. Help us decide what topics you think are important, so we can return to the drawing board as a better-informed committee, and be better prepared to work on some more specific plans for the DAO to consider. Thank you!