I am submitting this formal complaint regarding the closure of the CDT-to-SSV token migration and the lack of response from your support team.
I currently hold 6,848 CDT tokens, which would have been equivalent to 68.48 SSV under the original migration ratio of 100:1.
Unfortunately, I was unaware that the migration process had been permanently discontinued. My tokens remain in my wallet, and their current market value is negligible.
I have several serious concerns:
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Conflicting deadline information: The official migration announcement indicated December 31, 2024, as the deadline, while a December 20 update stated that the migration contract would close within hours. I request an explanation of this apparent discrepancy.
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Loss of token utility and value: As an original CDT holder, I am concerned that the termination of the migration process has left me holding legacy tokens with very limited liquidity and utility.
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Unanswered formal complaint: I previously contacted support@ssvlabs.io requesting assistance and clarification, but I have received no response.
I respectfully request that SSV Network and its DAO representatives:
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Review my case and consider an exceptional manual migration of my 6,848 CDT into 68.48 SSV.
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Explain the rationale and authorization for permanently closing the migration process.
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Clarify whether any alternative compensation or recovery mechanism exists for remaining CDT holders.
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Provide an official written response to this complaint.
I believe legacy token holders deserve transparent communication and fair consideration, particularly when a project’s token migration effectively leaves their original holdings without meaningful utility.
I would appreciate having this matter escalated to the appropriate representatives rather than receiving a generic referral to another support channel.
Thank you for your attention.